Privacy Policy – Rowlands Group Pty Ltd

Last updated: 31 August 2025

Rowlands Group Pty Ltd (“we,” “our,” “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website [rowlandsgroup.com.au] (“Website”).

1. Information We Collect

We may collect the following types of information:

  • Information you provide
    When you fill out our contact forms, we may collect your name, company, email address, phone number, and any message you submit.

  • Automatically collected information
    We use cookies and analytics tools to collect technical information such as your IP address, browser type, device information, and pages visited.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To respond to your enquiries and provide requested information.

  • To improve our Website and user experience.

  • To analyze Website usage through Google Analytics.

  • To protect our Website against spam and abuse using Google reCAPTCHA.

  • To comply with legal obligations.

We do not sell or rent your personal information to third parties.

3. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies. These may include:

  • Essential cookies – Required for the site to function.

  • Analytics cookies – Provided by Google Analytics, helping us understand how visitors use our Website.

  • Security cookies – Provided by Google reCAPTCHA to detect spam and abusive traffic.

You can control or delete cookies through your browser settings. If you are located in the EU/UK, you will be asked for consent before non-essential cookies (such as Analytics) are set.

4. Google Analytics

We use Google Analytics 4 (GA4) to understand how our Website is used. Google Analytics collects information anonymously and reports trends without identifying individual visitors.

For more information, see:
Google Privacy Policy
Google Analytics Safeguards

5. Google reCAPTCHA

We use Google reCAPTCHA v3 on our Website forms to prevent spam and abuse. reCAPTCHA analyses visitor behavior and may collect information such as mouse movements and IP address for this purpose.

Use of reCAPTCHA is subject to:
Google Privacy Policy and
Google Terms of Service

6. Data Storage and Security

We take appropriate measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Information submitted through our Website forms may be stored in our secure email systems and website database.

7. Legal Basis for Processing (EU/UK Visitors)

If you are located in the EU/UK, we process your personal data on the following legal bases under the GDPR:

  • Consent (when you submit a form or accept cookies).

  • Legitimate interest (for essential website functionality and security).

  • Legal obligation (where required by law).

8. Your Rights

If you are located in the EU/UK, you have the following rights under the GDPR:

  • Access to your personal data.

  • Rectification of inaccurate or incomplete data.

  • Erasure (“right to be forgotten”).

  • Restriction of processing.

  • Data portability.

  • Objection to processing.

  • Withdrawal of consent at any time.

To exercise these rights, please contact us (see Section 10).

9. Data Retention

We retain your personal information only as long as necessary for the purposes described above, unless a longer retention period is required by law.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Rowlands Group Contact Form and

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the “Last updated” date.